Comment envoyer un mail à la Fnac ?

Comment envoyer un mail à la Fnac ?

> par mail : serviceclient.fnac@voyages-sur-mesures.com, pour les commandes via lastminute.com.

Comment retourner un livre fnac ?

Retour Magasin Gratuit

1. Rendez-vous sur Fnac.com. Faites vos demandes de retours. + ...
2. Rendez-vous en magasin Fnac. Munissez-vous de votre document de retour et de votre colis. + ...
3. Comptoir SAV magasin Fnac. Déposez votre colis au Comptoir SAV du magasin. + ...
4. Remboursement. Votre remboursement sera effectué sous 3 semaines.

Comment faire un retour sur la FNAC ?

Retour Collissimo ou La Poste

1. Rendez-vous sur Fnac.com. Faites vos demandes de retours. ...
2. Préparez votre colis Si possible dans l'emballage d'origine. Placez la première feuille dans le colis. ...
3. Rendez-vous dans votre point relais. Renvoyez l'article dans votre point Colissimo ou dans votre bureau de Poste. ...
4. Remboursement.

How to protect my return from Fnac?

• Since FNAC won't intervene, there is nothing to protect my return. UN-be-lievable. Never buy from them, you are not protected and if anything goes wrong (and they're not exactly proactive about protecting buyers), you'll be on your own.

Is it safe to buy books from Fnac?

• Don't buy any Epub books at Fnac: go to the publishers' websites or to other providers who sell you a watermarked book without DRM junk. Fnac just forces you into their lousy ecosystem. The help offered via email is poor and just repeats the same information while not answering questions.

Does Fnac stand behind their kettles?

• Bought a kettle for almost 80 chf. Caught fire after 3 weeks after purchase. Paid 302 chf to the electrician but Fnac refused to give me a new kettle. They offered a 10 chf discount on a new kettle. Had the bank statement as proof of purchase. Never experienced such a reaction. Fnac is a platform. They do not stand behind the products they sell