How do I get in touch with someone at Groupon?

How do I get in touch with someone at Groupon?

About This Article

1. Navigate to https://www.groupon.com/faq.
2. Type "Contact Groupon" in the search bar and press Enter (Windows) or Return (Mac).
3. Click on the first heading and Contact Us.
4. Click Live Chat for the fastest response (if it's available).
5. Click Send Us an Email.

How do you get a refund on Groupon?

To start a refund request, head to My Groupons and select See Details next to your order. Note: Final Sale orders can't be canceled or returned at any time. Check the Fine Print on the deal page to see if your order is Final Sale.

Can I cancel my Groupon purchase?

Go to Customer Support. Select the order you want to cancel. If your order is eligible for self-service, you'll see an option to Cancel Order. Follow the steps provided to complete cancellation.

How long does it take Groupon to refund money?

Groupon typically processes refunds in 1-2 business days but it can take up to a maximum of two weeks. You will receive an email from Groupon titled 'Your Refund Has Been Processed." After your refund has been processed, it can take up to 10 business days for the credit to show on your credit card statement.

Why is my Groupon not working?

If your promo code isn't working, it could be because of the following: Promo codes are case-sensitive. Make sure your code is upper case. ... Some deals are always excluded, including Goods electronics, most gift-card deals, and deals that take you to a third-party site.

Is Groupon real?

Groupon is definitely a legit company. It was founded in 2008, and since then, has grown to serve almost 50 million active users. Very few people have issues using these online coupons due to the fact that as soon as a fraudulent offer is revealed by one user, it would be removed instantly.

Are Groupon returns free?

Unless otherwise stated in the Fine Print, you can return any eligible item for free within 14 days of receipt. Keep in mind: Original shipping charges will be included in any refunds. Items purchased through Groupon Goods Global GmbH must be returned with a Groupon-provided return label.

How do I contact customer support from Groupon?

• As of 2015, customers can contact Groupon by phone at 888-375-5777 or by email at [email protected]. These are the contacts for any customer service issues. Members of the media who are based in either the United States or Canada can also send email inquiries to [email protected].

What is Groupon support phone number?

• The customer support phone number of Groupon is + 7858 (Click phone number to call). The postal and official address, email address and phone number (helpline) of Groupon Service Center and Groupon customer service phone number is given below.

How to get in touch with Groupon?

• Visit the company website www.groupon.com or live chat for more information. Groupon Customer Service Phone Number (888) 375-5777, Email, Address Contact Groupon customer support at toll-free or for merchants phone number.

Does Groupon have live chat?

• Groupon also offers customers the chance to get into contact with feedback, complaints, or enquiries via live chat. The live chat feature is located on Groupon’s website. And can be located once you have chosen the appropriate option in the ‘Help Wizard‘.