How do I get in touch with Superdry?

How do I get in touch with Superdry?

Phone number: 03.

Is Superdry free returns?

Are Superdry returns free of charge? It's 100% free to return your Superdry order through Collect+ delivered by Yodel. All you need to do is attach your returns label to your parcel covering any existing delivery information and drop it off at any of our locations.

How do I return my Superdry item?

If you are not completely satisfied with your purchase, simply return the item(s) to us in their original condition* within 28 days of receipt. We will issue a refund upon receipt and examination. Items should wherever possible be returned in their original (or similarly robust) packaging with a completed Returns Form.

Does Superdry use Royal Mail?

We are working towards offering an express delivery option, however we currently dispatch using Royal Mail first class recorded, which Royal Mail quotes as being a next day service from when it is dispatched from us.

How long does Superdry take to deliver?

2 days Any UK orders being dispatched from our European distribution centre will take 2 days to be delivered.

How long does Superdry take to deliver UK?

2 days Any UK orders being dispatched from our European distribution centre will take 2 days to be delivered.

Can you return outlet clothes to any store Superdry?

Do not post your return to a Superdry store, as this will not be accepted. We can only process returns in-store when they are brought to us in person. ... Please note you cannot return items purchased from other retailers outside the Superdry network.

How long does it take for Superdry to deliver?

As soon as your order is dispatched, you will receive a tracking number that you can use to track the status of your delivery online. Orders will be packed and dispatched within 1-3 business days of being placed.

How do I contact Superdry customer service?

• T: +. Customer Care. To contact our Customer Care team, please click the link below or email. Customer Care. E: care@superdry.com. Media enquiries. Superdry@brunswickgroup.com. Company secretary. Superdry Plc.

Do you have a question about employee safety at Superdry?

• If however you have a question that can’t be answered there, please contact us via the below. At Superdry employee safety is one of our primary concerns. As a result of COVID-19 being declared a pandemic by the World Health Organisation we have made a decision to allow our customer service teams to work from home.

Is resolver affiliated with Superdry?

• Resolver is not affiliated to, linked with or otherwise endorsed by Superdry. We are an entirely independent issue-resolution tool that enables the raising and handling of consumer issues, making complaining simpler for everyone. How does Resolver work? Resolver is free.

Can I exchange my Superdry order via post?

• We are unable to offer exchanges via post, however you are welcome to bring your order into a direct Superdry store to organise an exchange of your original purchase. We try our best to make sure you can find everything you need in our FAQ section.