How do I communicate with Groupon?

How do I communicate with Groupon?

About This Article

1. Navigate to https://www.groupon.com/faq.
2. Type "Contact Groupon" in the search bar and press Enter (Windows) or Return (Mac).
3. Click on the first heading and Contact Us.
4. Click Live Chat for the fastest response (if it's available).
5. Click Send Us an Email.

How can I contact Groupon for a refund?

Let them know that any customer who requests a refund should be referred to Groupon customer support page at groupon.com/customer_support. Our customer support reps will then apply the Groupon refund policy and work with the customer to resolve the situation.

How do you contact Groupon Australia?

If your original method of payment has been cancelled, expired or has otherwise changed, you must inform the customer support team immediately at https://www.groupon.com.au/customer_support.

How do I contact Groupon UAE?

CONTACT

1. Email: [email protected].
2. www.groupon.ae.

How do I complain to Groupon UK?

Note down the nature of the complaint in detail and send a message over. Alternatively, they can send an email to [email protected]. If you are not satisfied with how Groupon handled your complaint, you have the option of escalating your complaint to European Commission's Online Dispute Resolution (ODR) portal.

How do I get a refund from Groupon UK?

How to Request a Refund for an Order

1. Go to Contact Us, select the order for which you'd like a refund.
2. Select Request a Refund (if available).
3. Select your refund reason and confirm your cancellation.

How long do Groupon refunds take?

Groupon typically processes refunds in 1-2 business days but it can take up to a maximum of two weeks. You will receive an email from Groupon titled 'Your Refund Has Been Processed." After your refund has been processed, it can take up to 10 business days for the credit to show on your credit card statement.

How do I get a refund from Groupon Australia?

You can request a refund in Groupon credits for any unused Local voucher that hasn't expired. Credit refunds will be issued to your account and will typically be available within 24 hours. Refunds to your original form of payment may take 5–7 days to reach your payment method. Still Need Help?

How do I leave a review on Groupon?

About This Article

1. Open the Groupon app.
2. Tap My Stuff on the bottom-right.
3. Tap My Groupons.
4. Tap ALL on the top-right.
5. Tap the deal you want to review.
6. Tap Write a Review above the Instructions.
7. Select a number of stars at the top.
8. Enter your comments, and Add Photos (optional).

How long does it take to get a Groupon code?

After purchase, there can be a delay of 4–6 hours for your voucher to become available. If you have not received email confirmation after 6 hours, please select the link below to contact customer support.

Does Groupon have live chat?

• Groupon also offers customers the chance to get into contact with feedback, complaints, or enquiries via live chat. The live chat feature is located on Groupon’s website. And can be located once you have chosen the appropriate option in the ‘Help Wizard‘.

How do you contact Groupon customer service?

• As of 2015, customers can contact Groupon by phone at 888-375-5777 or by email at [email protected]. These are the contacts for any customer service issues.

How to contact a person at Groupon?

• Chat with customer support. The chat option lets you connect directly with support representatives so you can share your issue for a solution.
• Call them. The other option you have to reach Groupon Customer Service is to call them. ...
• Contact us page. ...
• Social media. ...

How do you live chat with Groupon?

• To contact a live representative at Groupon, go to Groupon.com, and click the Help link located near the top-right corner of the home page. After logging in to the site, click the small Live Chat button on the right-hand side.