What is office management and its functions?

What is office management and its functions?

Office management is an integral part of general management. It refers to the process of planning, organizing, guiding, communicating, directing, coordinating and controlling the activities of a group of people who are working to achieve business objectives efficiently and economically.

What are the 4 elements of office management?

Originally identified by Henri Fayol as five elements, there are now four commonly accepted functions of management that encompass these necessary skills: planning, organizing, leading, and controlling.

What is the importance of office management?

Office management helps to maintain a close relationship between the different departments and people. It regularly supplies order, command, and instruction to different people. It performs various functions like planning, organising, controlling, staffing, supervising, motivating and effective leadership.

What is office management course about?

This program is designed to provide office administrators, assistants, administrative supervisors and staff, executive secretaries, personal assistants, records management officers, and office managers within the office environment, who want to build on their skills and knowledge.

What are the 10 Principles of office management?

Principles of Office Management

• Objective and Purpose. In an organisation, management must operate with the purpose of effective coordination and avoid work duplicity or unnecessary time consumption. ...
• Division of Work or Specialisation. ...
• Efficiency. ...
• Unity of Command. ...
• Scalar Chain. ...
• Personal Ability. ...
• Flexible. ...
• Coordination.

What are the skills of office management?

Key skills for office managers

• Reliability and discretion: you will often learn of confidential matters.
• Adaptability.
• Communication, negotiation and relationship-building skills.
• Organisational skills.
• IT skills.
• Problem solving skills.
• Initiative.
• Leadership and the ability to 'make things happen'

What are the 3 types of management?

Types of management styles. All management styles can be categorized by three major types: Autocratic, Democratic, and Laissez-Faire, with Autocratic being the most controlling and Laissez-Faire being the least controlling.

What is effective office management?

Effective management techniques are the driving force behind an efficient, well-run office and a productive staff. ... Sound judgment, proper motivation and the ability to work well under pressure are qualities a professional office manager should possess.

Which course is best for office management?

The best office administration courses to launch your career

1. Office Management & Administration from Cambridge International College. ...
2. Office Manager Course & Diploma from Pitman Training. ...
3. Office Administration Course (USA Standard) from Reed Courses. ...
4. Admin and Secretarial Course from Oplex Careers.

What job can you get with office administration?

Employment opportunities in Office Administration include:

• Secretary.
• Office clerk.
• Administrative assistant.
• Billing clerk.
• Utilities billing clerk.
• Bookkeeping/accounting assistant.

What are the duties and responsibilities of an office manager?

• Office managers are responsible for keeping an office running smoothly and overseeing administrative support. The job can range widely in duties and responsibilities, from reception, copy editing and support, to handling a specific type of paperwork or filing for a specific department.

What are the functions of office management?

• Functions. An office manager is responsible for monitoring and reviewing systems, usually focusing on specific outcomes such as improved timescales, turnover, output, sales, etc. They may supervise or manage a team of administrators, allocating roles, recruiting and training, and issuing assignments and projects.

What is the aim of office management?

• The aim of office management is to ensure that an office runs to maximum efficiency which will ensure greatest profitability. By having a system that lists and monitors all of the office resources in terms of material assets and personnel, a plan can be put together to make the best use of resources.

What are the essential features of office management?

• Elements of Office Management Personnel. Office personnel are actually performing the office work. ... Means. Means refers to tools used to perform the office work. ... Environment. The nature of business determines the environment of an office. ... Purpose. ...